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What phone number should I include on my order?

This is a question we get all of the time, and it’s an important one. Nowadays everyone has several phone numbers; home, mobile, work, etc. It’s difficult to decide which one to put down when placing an order online.

We recommend that you include your cellular or mobile phone number. This way we can reach you if we have a question regarding your order. There are instances when we have to call to verify your prescription, check the shipping address, or to ask a question regarding delivery. If we have your mobile phone it’s easier for us to reach you and we can get your glasses delivered faster by resoling any issues right away.

A lot of folks think they need to provide their home phone number to match their credit card billing information. However, this is not the case. We verify your credit card information by using your street address, zip code, and the 3 or 4 digit security code on your card.

So feel free to provide your cell phone number and still rest assured your transaction is safe and secure! If you have any questions, please don’t hesitate to email us anytime at